Shipping Policy
1. Shipping Coverage
We currently ship to all serviceable pin codes across India via our trusted courier partners. If your pin code is not serviceable, our team will contact you for alternate arrangements.
2. Shipping Charges
- Standard Shipping:[Free on orders]
3. Order Processing Time
- Orders are processed within 1–2 business days (excluding weekends and holidays).
- You will receive a confirmation email with tracking details once your order is shipped.
4. Estimated Delivery Time
Location Type | Delivery Time |
---|---|
Metro Cities | 3–5 business days |
Other Cities | 5–7 business days |
Remote Areas | 7–10 business days |
Please note: Delivery timelines may vary due to unforeseen conditions like weather, strikes, or public holidays.
5. Tracking Your Order
Once shipped, you will receive a tracking number via email/SMS. You can track your package using the link provided.
6. Delivery Attempts
Our courier partner will attempt delivery 3 times. If undelivered, the package will be returned to us. We will contact you for further steps.
7. Delays or Issues
If your order is delayed or stuck in transit, please contact us at [oheebazar@gmail.com /9883941679] with your order ID, and we’ll assist you promptly.
8. Damaged or Lost Shipments
In the rare event of damage or loss:
- Inform us within 48 hours of receiving the product.
- Send photos of the packaging and product via email/WhatsApp.
- We’ll arrange a replacement or refund after verification.
9. Cash on Delivery (COD)
- COD is available for select locations..
- Please ensure availability of the exact amount at the time of delivery.
10. Contact Us
If you have any questions about our shipping policy, contact us at:
📧 Email: [oheebazar@gmail.com]
📞 Phone/WhatsApp: +91-9883941679